You have any questions or suggestions?

If you have any questions or need assistance, the support service will be happy to help. You will find various ways of contacting us here.

Monheim-Pass - Contact form

Note: If you have technical questions or error messages, information such as your operating system or the browser you are using will help.
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Do you want to speak to us?

You can contact the support service by phone. The team will be happy to answer your questions.

On-site support

You can manage your Monheim Pass profile in the citizens office.

  • Activate Monheim-Pass
  • Manage personal data
  • Block the Monheim Pass card and account
  • delete Monheim-Pass

Visit the citizen's office!

Rathausplatz 2
40789 Monheim am Rhein

Opening times citizen's office

monday9 AM – 7 PM
tuesday9 AM – 7 PM
wednesday9 AM – 7 PM
thursday9 AM – 7 PM
friday9 AM – 7 PM
saturday9 AM – 4 PM